Terms and Conditions

Welcome to Arkan Foods Egypt!

These Terms & Conditions outline the rules and regulations for using our website and purchasing our products.
By accessing this website, you agree to the terms stated here.
If you do not agree, please discontinue use of our website.

Definitions

“Company”, “We”, “Us”, “Our” refers to Arkan Foods Egypt.
“User”, “Customer”, “You” refers to the person accessing or using our website.
“Website” refers to https://arkanfoodsegypt.com/en/

Use of the Website

You must use the website in a lawful manner and avoid any misuse, including hacking, data mining, fraud, or harmful activities.
We reserve the right to restrict access to anyone who violates these terms.

Products & Pricing

We aim to ensure product descriptions and pricing are accurate; however, errors may occur.
Prices may change without prior notice.
We reserve the right to modify or discontinue products at any time.

Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete.
We may refuse or cancel an order in cases of suspected fraud or unauthorized transactions.
Accepted payment methods: Visa, MasterCard, Cash on Delivery.
All payments must be made in EGP, unless otherwise stated.

Shipping & Delivery

Shipping times and fees depend on your location and the selected shipping method.
Estimated delivery times are not guaranteed and may be affected by external factors.
We are not responsible for delays caused by courier services, weather conditions, or customs.

Returns, Refunds & Exchanges

Returns are accepted within 7 days of delivery.
Returned items must be unused, undamaged, and in their original packaging.
Refunds will be processed after we receive and inspect the returned product.
Additional details can be found in our Return Policy.

User Accounts

You are responsible for maintaining the confidentiality of your account information.
Notify us immediately if you suspect unauthorized access to your account.
We are not liable for any losses resulting from your failure to protect your login details.

Intellectual Property

All website content (text, graphics, logos, images, etc.) is owned by Arkan Foods Egypt and protected under applicable copyright laws.
You may not copy, reproduce, or distribute any of our content without written permission.

Limitation of Liability

We are not responsible for indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Products should be used according to the manufacturer’s instructions.

Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the content, privacy practices, or activities of any external sites.

Privacy Policy

We value your privacy.
Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of our website after any changes indicates acceptance of the updated terms.